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Terms of Service

1. Who We Are

Ranger Alert is operated by Fire Claims Recovery LLC, a Texas limited liability company ("Fire Claims Recovery," "we," "us," or "our"). These Terms of Service (the "Terms") are a binding agreement between you and Fire Claims Recovery. By creating an account, checking the acceptance box, or using the service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

2. The Service

Ranger Alert aggregates fire-incident information from public dispatch feeds, public-safety radio, and public records, and pairs it with publicly recorded property data, as a prospecting tool for fire restoration, remediation, and claims professionals. The service helps you identify potential leads; it does not procure work for you, contact property owners on your behalf, or guarantee any business outcome.

3. Eligibility & Your Account

• You must be at least 18 and use the service for lawful business purposes only.
• You must provide accurate information and keep your login credentials secure.
• You are responsible for all activity under your account and any teammates you invite.
• You may delete your account at any time from Settings.

4. Subscriptions & Payments

• Access to each market is an auto-renewable subscription billed at $799/month per market, charged to your Apple Account.
• Each additional market is a separate $799/month subscription.
• Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period.
• Manage or cancel anytime in Settings › Apple Account › Subscriptions. Payments are handled by Apple under Apple's terms; refunds are subject to Apple's policies.

5. Data Sources & Accuracy

Incident and property data come from third-party and public sources and may be incomplete, delayed, mislocated, or inaccurate. Ranger Alert is a prospecting tool only. You must independently verify every lead — including the address, the incident, and property ownership — before acting on it. We do not warrant the accuracy, completeness, timeliness, or fitness of any data for any purpose.

6. Your Responsibilities & Lawful Outreach

You are solely responsible for how you use leads and for all of your contact with property owners and other persons. You agree, at your own expense, to comply with every law that applies to your outreach and business, including but not limited to:

• Telephone, text, fax, and email marketing laws (e.g., the TCPA, CAN-SPAM, and state equivalents) and all Do-Not-Call requirements.
• State and local rules on solicitation, disaster/storm-chasing, contractor licensing, public-insurance-adjuster licensing, and post-loss contact with property owners.
• Laws governing the use of public records and personal information, and any required consents before contacting an individual.
• Honest, non-deceptive representations — you will not imply affiliation with any government agency, insurer, or with Fire Claims Recovery beyond your subscription.

You are responsible for determining which laws apply to you and for obtaining your own legal advice. We do not provide legal, insurance, regulatory, or professional advice, and nothing in the service is such advice.

7. No Professional or Agency Relationship

Using the service does not create any agency, partnership, joint venture, employment, attorney-client, or adjuster-client relationship between you and Fire Claims Recovery. You act as an independent business and not on our behalf.

8. Acceptable Use

• Do not scrape, copy, redistribute, sublicense, or resell the data or any part of the service.
• Do not share your account, exceed your subscribed markets, or attempt to access leads outside them.
• Do not reverse engineer, disrupt, overload, or attempt to gain unauthorized access to the service.
• Do not use the service to harass, defraud, or harm any person.

9. Intellectual Property

The service, its software, design, and compiled data are owned by Fire Claims Recovery and protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the service for your internal business during your active subscription. All other rights are reserved.

10. Disclaimer of Warranties

THE SERVICE AND ALL DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY LEAD WILL RESULT IN BUSINESS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIRE CLAIMS RECOVERY AND ITS OWNERS, MEMBERS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST BUSINESS, OR LOST DATA, ARISING FROM OR RELATED TO THE SERVICE, THE DATA, OR YOUR OUTREACH — EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You will defend, indemnify, and hold harmless Fire Claims Recovery and its owners, members, employees, and affiliates from any claim, demand, loss, liability, fine, penalty, or expense (including reasonable attorneys' fees) arising from or related to your use of the service, your contact with property owners or others, your business activities, or your violation of these Terms or any law.

13. Termination

We may suspend or terminate your access at any time for violation of these Terms or misuse of the service. You may stop using the service and delete your account at any time. Sections that by their nature should survive termination (including Sections 5, 6, and 10–15) will survive.

14. Changes to These Terms

We may update these Terms. Material changes will be reflected by a new version date, and continued use after an update means you accept the revised Terms.

15. Governing Law & Disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute will be resolved exclusively in the state or federal courts located in Harris County, Texas, and you consent to their jurisdiction — except that either party may seek injunctive relief for misuse of the service or intellectual property.

16. Contact

Fire Claims Recovery LLC · fireclaimsrecovery@gmail.com.