Terms of Service

Last updated: March 29, 2026

Service Description

Ranger Alert provides real-time fire incident intelligence sourced from public city government data, radio dispatch monitoring, and public records. The service is designed for fire restoration professionals.

Account Terms

You must provide accurate information when creating an account
You are responsible for maintaining the security of your account
One account per person — shared accounts are not permitted
You can delete your account at any time from Settings

Subscriptions and Payments

Subscriptions are billed monthly via Stripe
You can cancel at any time — access continues until the end of the billing period
Credits are non-refundable once used to unlock a lead
Pricing may change with 30 days notice

Data Accuracy

Fire incident data is sourced from public records and radio dispatch. While we strive for accuracy, we do not guarantee completeness or timeliness. Property data comes from county appraisal districts and may be outdated. Always verify information independently before taking action.

Acceptable Use

Use the service only for lawful business purposes
Do not scrape, redistribute, or resell the data
Do not attempt to access other users' data
Do not interfere with the service or its infrastructure

Limitation of Liability

Ranger Alert is provided "as is" without warranties of any kind. We are not liable for decisions made based on our data, missed incidents, or service interruptions.

Termination

We may suspend or terminate accounts that violate these terms. You may terminate your account at any time.

Contact

Questions? Email support@rangeralert.com